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Peace of mind for your home technology

Technology Support you can count on

Technology systems occasionally experience disruptions. We want to keep things simple and provide support if your systems experience any of these disruptions. From proactively monitoring and fixing your system remotely to enabling you to reset your own system easily, we have you covered.

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Experience Our Benefits

REMOTE REPAIR

Your system will be accessed remotely and oftentimes repaired without a service call.

APP CONTROL

You'll get a mobile app enabling you to fix many of the common issues that technology systems experience.

24/7 SUPPORT COVERAGE

We're available to communicate with you in whichever manner best fits your lifestyle.

DISCOUNTED SERVICE CALL RATES

In the unlikely event that a service call must be scheduled, you'll receive a preferred rate.

What can we monitor?

Whether most of your network connected devices are up and running.

Health of many connected AV devices and light switches (availability may vary depending on manufacturer).

Internet up/down state and average upload/download speeds.

What can't we monitor?

Quality of audio/video (a connected network media player may show as online but the audio or video may still be experiencing issues).

Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).

Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.

Choose your monthly subscription

At ForceAV, we know your smart home systems are more than just technology—they're how you connect, perform, and make an impression. That’s why we offer comprehensive service contracts designed to protect your investment, maximize uptime, and deliver peace of mind.

Serving residential, commercial, and marine clients throughout South Florida, our experienced technicians provide proactive maintenance, priority support, and expert service tailored to your environment. Whether you're seeking essential coverage or top-tier concierge-level care, our flexible plans scale with your needs.

Choose from our three-tiered packages to ensure your systems perform flawlessly, year-round.

	Silver Plan	Gold Plan	Platinum Plan
Monthly Fee	$79.99	$249.99	$499.99
24/7/365 Phone, Email, Text & Chat Support We’re available to communicate with you in whichever manner best fits your lifestyle.	✓	✓	✓
App Control You’ll get a mobile app enabling you to remotely reboot devices in your system through your smart phone allowing you to resolve common issues yourself	✓	✓	✓
Discounted Service Call Rates In the unlikely event that a service call must be scheduled, you’ll receive a preferred rate. ($150/hr 1 tech / $225/hr multiple techs)	✓	✓	✓
Proactive Monitoring and Remote Repair Proactively monitor your system (a one-time additional hardware purchase may be required). You will be notified via email when and if it happens.	✓	✓	✓
Discount on Replacement Hardware	✕	5%	5%
On‑Site Support Hours per year during normal business hours. Upon initial contract signing we will schedule a system diagnostic (included in cost).	✕	4 Hours	4 Hours
On Site Appointment Guarantee On site appointment guarantee within 48/24 hours Monday - Friday as required.	✕	48 Hours	24 Hours
Scheduled System Checks per Year System checks and proactive testing per year of all system functionality.	✕	4	12
Annual System Tune-Up Annual system tune-up during one of the system checks to ensure hardware is running optimally.	✕	✓	✓
Annual System Engineering Review	✕	✕	✓
Compatibility Check before applying major firmware changes	✕	✕	✓
Loaner Equipment within 24 hrs (mission‑critical) Loaner equipment for mission-critical devices within 24 hours (subject to availability). All hardware billed separately.	✕	✕	✓
Exclusive Same-Day Dispatch and Emergency Support Exclusive same-day dispatch for issues not resolvable remotely. Monday-Friday 8AM to 8PM and Emergency onsite support Saturday/Sunday 8AM to 8PM billed at $150/hr 1 tech / $225/hr multiple techs.	✕	✕	✓
Priority Booking for Upgrades / Renovations	✕	✕	✓