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Trusted Smart Home Service Plans in Palm Beach

Reliable Technology Support When You Need It Most

Even the best systems can hit a snag from time to time, but with Force AV, you’re never left guessing. We take the stress out of the equation by providing straightforward, dependable smart home support in Palm Beach and beyond whenever your technology needs a little attention. We are here to keep your smart home running smoothly.

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What You Can Expect from Our Support Plans

Remote Troubleshooting

Many issues can be handled without a visit. We’ll connect to your system remotely and resolve problems in real time.

Control at your Fingertips

A user-friendly app gives you the power to handle minor hiccups on your own—no waiting, no frustration.

24/7 Availability

Reach us however you prefer—call, text, email—day or night. We’re here when it matters most.

Exclusive Service Rates

Need an in-person visit? As a subscriber, you’ll enjoy preferred pricing on scheduled service calls.

What We Can Monitor

Status of your home network and connected devices

Connectivity health of AV components, smart switches, and more (based on product compatibility)

Internet status and bandwidth performance, including upload/download trends

What’s Out of Reach (For Now)

Playback quality from AV devices (yes, your media player can show “online” while misbehaving)

Functionality inside third-party apps (like an error from Netflix or Pandora within a working Apple TV or Sonos system)

Non-tech gear—like coffee makers, potted plants, or rogue zombies (we’re working on it)

Choose a Plan That Works for You

At Force AV, we believe your home’s technology should be a part of your lifestyle. That’s why our service plans are built to support, protect, and enhance every element of your system. From Palm Beach to Jupiter and beyond, we provide expert care that’s proactive, personalized, and designed for long-term peace of mind.

Our service contracts cover residential, commercial, and marine systems, with flexible options tailored to your specific setup. From essential tune-ups to high-level concierge care, our flexible options make home automation maintenance in Palm Beach simple, reliable, and stress-free.

Explore our three-tiered plans and find the right fit to keep your system performing at its best all year long.

	Silver Plan	Gold Plan	Platinum Plan
Monthly Fee	$79.99	$159.99	$299.99
24/7/365 Phone, Email, Text & Chat Support We’re available to communicate with you in whichever manner best fits your lifestyle.	✓	✓	✓
App Control You’ll get a mobile app enabling you to remotely reboot devices in your system through your smart phone allowing you to resolve common issues yourself	✓	✓	✓
Discounted Service Call Rates In the unlikely event that a service call must be scheduled, you’ll receive a preferred rate. ($150/hr 1 tech / $225/hr multiple techs)	✓	✓	✓
Proactive Monitoring and Remote Repair Proactively monitor your system (a one-time additional hardware purchase may be required). You will be notified via email when and if it happens.	✓	✓	✓
Discount on Replacement Hardware	✕	5%	5%
On‑Site Support Hours per year during normal business hours. Upon initial contract signing we will schedule a system diagnostic (included in cost).	✕	4 Hours	4 Hours
On Site Appointment Guarantee On site appointment guarantee within 48/24 hours Monday - Friday as required.	✕	48 Hours	24 Hours
Scheduled System Checks per Year System checks and proactive testing per year of all system functionality.	✕	4	12
Annual System Tune-Up Annual system tune-up during one of the system checks to ensure hardware is running optimally.	✕	✓	✓
Annual System Engineering Review	✕	✕	✓
Compatibility Check before applying major firmware changes	✕	✕	✓
Loaner Equipment within 24 hrs (mission‑critical) Loaner equipment for mission-critical devices within 24 hours (subject to availability). All hardware billed separately.	✕	✕	✓
Exclusive Same-Day Dispatch and Emergency Support Exclusive same-day dispatch for issues not resolvable remotely. Monday-Friday 8AM to 8PM and Emergency onsite support Saturday/Sunday 8AM to 8PM billed at $150/hr 1 tech / $225/hr multiple techs.	✕	✕	✓
Priority Booking for Upgrades / Renovations	✕	✕	✓